Hillrock Whiskey Club Membership

Hillrock’s mission is to hand craft world class whiskeys which express the unique “terroir” of our farm and the rich history of the Hudson Valley. We are proud to be one of the few Field-To-Glass® whiskey distilleries in the world, and the first U.S. distillery since Prohibition to traditionally floor malt and handcraft whiskey on site from estate-grown grain. Farming over 800 acres, we grow our grain sustainably, floor malt traditionally, small batch copper pot distill, hand bottle, and age our whiskeys - all on the Estate.

Members become part of the “Hillrock family” receiving exclusive access to Hillrock barrel selections, priority access to special tour and tasting experiences, concierge service, and other privileges not available to the general public.

Select Your Whiskey Club

Hillrock_Founders_Membership

Founders Society

First Priority Access to Hillrock’s most exclusive offerings, member only releases and special distillery events. Concierge member services, complimentary distillery tour & tasting events valued at over $1200 annually, and a 15% discount on all purchases and free shipping. Become part of the Hillrock Founder’s inner circle….

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Hillrock_Field-to-glass_Membership

Field-to-Glass® Society

Access to special releases, member only offerings and distillery events, concierge member services, complimentary distillery tour & tasting events valued at over $540 annually, and a 10% discount on purchases with free shipping. Become part of the Hillrock family….

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Hillrock_Reserve_Membership

Reserve Club

Curated releases two times annually with access to special releases, free shipping on allocations, and distillery tour & tasting events valued at over $340 annually.

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FAQ

General Terms and Conditions

  • No enrollment fee and you may cancel your membership any time after receiving two releases.
  • State laws restrict or prevent shipping spirits directly to consumers in many states, preventing Hillrock to ship whiskey to these states. Currently, we are only able to ship to NY, DC and KY. For all other states, members are required to come to the distillery (or the Union Square Farmers Market on specific Saturdays) to purchase/pick-up their member allocations or other purchases.
  • Any orders shipped outside of NY, DC, or KY are not eligible for any member discounts.
  • New members receive the current release within 2 weeks of joining.
  • All releases may be customized during the customization period, with the prescribed minimum $ order amount equal to the applicable release.
  • Members may skip one release per year after receiving 2 releases.
  • Cancellation of membership is allowed at any time after receipt of two club releases.
  • Membership benefits will commence upon first membership club order.
  • All members must be 21 Yrs old with valid ID & Signature Required at Delivery.
  • By completing the online membership enrollment form, you acknowledge that you have signed up for the automatic shipments in the stated months each year. 
  • The most recent whiskey release will be automatically sent to you within 2
    weeks. A pre-shipment email will be sent to the email address we have on file for all subsequent releases.

Membership Cancellations

  • All memberships are continuous until cancelled and you may close your membership any time after receiving two releases. Your credit card will be billed automatically for the retail price of the whiskey (less member savings) plus shipping (depending on membership level) and any applicable taxes and fees. Prices are subject to change. For questions or assistance please contact us by phone, at 518-329-5323 or email, members@hillrockdistillery.com. We cannot stop a pending shipment once the deadline has passed. Shipping charges apply if the shipment is returned.

Did You Receive an Email From Us?

  • If not, please contact us to correct your email address. We want to keep you informed of upcoming member releases and special whiskey offers. Be assured we take your privacy seriously. Hillrock Estate Distillery does not share or sell its mailing list.

Before Each Shipment

  • We contact members via email in advance with information regarding the Whiskey selection, price, deadline for account changes. Once the deadline passes, we cannot change an address or stop a shipment. Shipping charges will apply if the whiskey is returned.

Changes to Your Account

  • You can reach us via email at members@hillrockdistillery.com or by phone at 518-329-5323. The membership team is available daily between 10:00 am and 4:00 pm.  For your security, we ask that you do not send credit card numbers via email, please call.

Shipping Details

  • All shipments are sent via UPS.
  • State laws restrict or prevent shipping spirits directly to consumers in many states, preventing Hillrock to ship whiskey to these states. Currently, we are able to ship only to NY, DC and KY. For all other States, members would be required to come to the distillery to purchase/pick-up their member allocations or other purchases. If you are interested in a Pick-Up Only membership, please contact us at members@hillrockdistillery.com.
  • Some members opt to have their whiskey sent to a business address or to a UPS store for pickup.
  • Avoid reshipment costs for undelivered whiskey by letting us know about any holds or changes before the deadline. We are happy to work with you to delay releases when travel or weather is a concern. We are unable to hold whiskeys returned to us as undeliverable for more than 30 days.
  • While we may offer discounted shipping, should your release be returned for any reason, the fee to reship would be the full rate charged by UPS to Hillrock Estate Distillery. If there has been some sort of error with delivery, we will be happy to work with you to resolve it.

30 Day Pickup Window

  • If a member requests to pick up at the distillery they will have a 30-day window to pick up. We are unable to hold whiskey past 30 days at the distillery.

Substitutions or Additions

  • You may substitute or add to your member release. The price will reflect your request less any applicable member savings. Additional bottles may be added for no additional shipping charge.

Website Log-In

  • Log-in as a member to receive your discount when you place orders on our web store. If you are having difficulty logging in, under the sign in tab please click on the password reset link and follow the directions. If you need assistance, please contact members@hillrockdistillery.com.

Privacy

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Award winning Field-To-Glass® whiskies.

CONTACT US

Hillrock Estate Distillery
408 Pooles Hill Road
Ancram, New York 12502
(518)-329-1023
info@hillrockdistillery.com

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